We'd Love to Hear From You
Get in Touch
Questions, orders, or just to say hello — we're here.
Visit Us
Noorea Fragrance House
Hazratganj, Lucknow
Uttar Pradesh, India – 226001
Working Hours
Mon – Sat: 10 AM – 7 PM
Sunday: Closed
Send a Message
Tell us what's on your mind
Whether it's a question about a fragrance, an order you're tracking, or a wholesale inquiry — fill out the form and our team will get back to you personally.
Just Like Lucknow's Famous Hospitality
Every Message Gets a Warm Welcome
No ticket numbers, no long queues — just a small team that reads every message and replies like a neighbour would. That's the tehzeeb we try to carry into how we care for you, long after your order arrives.
Before You Ask
Frequently Asked Questions
A quick answer might already be here — if not, our form above is always open.
How long does a Noorea solid perfume last on skin?
Most fragrances wear for 6–8 hours on skin, longer on fabric and hair. Since it's oil-based rather than alcohol-based, it develops slowly and sits closer to the body than a spray perfume.
How do I apply a solid perfume tin?
Warm the balm slightly with your fingertip, then dab onto pulse points — wrists, neck, and behind the ears. A little goes a long way, so start light and build up.
What are your shipping timelines?
Orders are dispatched within 1–2 business days. Delivery typically takes 3–6 business days across India, depending on your location. You'll receive a tracking link by email and SMS once your order ships.
Do you offer Cash on Delivery (COD)?
Yes, COD is available for most pin codes across India, alongside UPI, cards, and net banking at checkout.
What is your return and exchange policy?
For hygiene reasons, opened perfume tins cannot be returned. If your order arrives damaged, defective, or incorrect, contact us at support@buynoorea.com within 48 hours of delivery with photos, and we'll arrange a replacement or refund.
Are your fragrances suitable for sensitive skin?
Our balm base is formulated to be gentle and alcohol-free. As with any fragrance product, we recommend a small patch test on your inner wrist 24 hours before regular use if you have particularly sensitive skin.
Can I order in bulk for weddings or corporate gifting?
Absolutely — we love being part of celebrations. Email support@buynoorea.com with "Wholesale" in the subject line, along with your quantity and timeline, and our team will share custom pricing and packaging options.
How can I track my order?
Once shipped, you'll get a tracking number by email and SMS. You can also reach out to us anytime with your order number and we'll look it up for you directly.
